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Privacy Policy

Last Updated: July 5, 2026

At Right Step, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, safeguard, and share your data when you visit our website, submit an enquiry, or use our education counselling and student support services.

1. Company and Contact Details

Right Step is operated by Rightstep FZE, a Free Zone Establishment licensed by Sharjah Publishing City – Free Zone Authority.

  • Legal entity: Rightstep FZE
  • Business License No.: 4430492.01
  • Formation No.: 4430492
  • Registered address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
  • License document: Business License
  • Privacy contact: info@rightstepedu.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, phone number, and contact details.
  • Academic background, transcripts, and educational interests.
  • Passport and visa details for admission and travel processing.
  • Information about your preferred universities, programs, accommodation, insurance, travel, and post-arrival support needs.
  • Website usage information, cookies, and analytics data where applicable.

3. How We Use Your Information

We use the information we collect to:

  • Process university admissions and visa applications.
  • Communicate with you regarding your application status.
  • Provide personalized counselling and educational recommendations.
  • Arrange related student support services when requested.
  • Respond to enquiries and maintain records of our communications.
  • Comply with applicable legal, regulatory, accounting, and administrative requirements.
  • Improve our services and website experience.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Partner universities and educational institutions for admission purposes.
  • Government authorities for visa and immigration processing.
  • Accommodation, insurance, travel, payment, technology, hosting, analytics, and communications service providers who assist in our operations.
  • Professional advisers where needed for legal, accounting, compliance, or dispute-resolution purposes.

5. International Transfers

Because education counselling and admissions may involve universities, service providers, and authorities in different countries, your personal data may be transferred outside your country of residence. Where this happens, we take reasonable steps to protect your information and share only what is necessary for the relevant service.

6. Data Retention

We keep personal data only for as long as needed for the purposes described in this Policy, including admissions support, visa or service processing, legal and accounting requirements, dispute handling, and service improvement. When data is no longer needed, we delete it or anonymize it where reasonably possible.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, stop the processing of, object to the processing of, or request transfer of your personal data. Where processing is based on consent, you may withdraw that consent. Please contact us at info@rightstepedu.com for any privacy-related request or inquiry.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.